Last updated: November 7, 2026
This Privacy Policy explains how Trex IPTV Subscription (“we”, “us”) collects, uses and protects your personal data when you visit trex-subscription.com or buy a subscription.
1. Data we collect
- Order details: name, email address, billing country and the plan you buy.
- Device information you give us: the device type you use, so we can send the right setup details.
- Messages: what you send us on WhatsApp or Telegram.
- Technical data: IP address, browser type and cookies needed for the cart and checkout to work.
2. How we use your data
- To process your order and activate your subscription or free trial.
- To send your login details and service messages by email.
- To answer support requests.
- To prevent fraud and meet legal obligations.
We do not sell your personal data and we do not send marketing messages without your consent.
3. Payments
Payments are handled by our payment provider. We never see or store your full card details.
4. Cookies
We use essential cookies for the cart, checkout and your account. If we add analytics or marketing cookies, we will ask for your consent first.
5. How long we keep data
We keep order records for as long as tax and accounting laws require. Support messages are kept only as long as needed to help you.
6. Your rights
Depending on where you live (including under the EU GDPR), you can ask to access, correct, delete or export your data, or object to how we use it. Contact us using the details below. You can also complain to your local data protection authority.
7. Contact
Message us on WhatsApp or Telegram, or email [email protected].